- We are happy to exchange or refund any items within 14 days of purchase provided that they are in their original condition and accompanied by the original receipt. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
- All refunds will be issued in accordance with your original method of payment.
- For combination offers you must return any free items for us to process the refund.
- For sale items returned in their original condition and with an original receipt and within 14 days, we offer an exchange for alternative items or gift card at the purchase price.
- Faulty goods will either be repaired, replaced, exchanged or refunded depending on the nature of the fault. We will first need to inspect the faulty item to make a decision.
- For the benefit of our customers and for reasons of hygiene we regret that we are unable to refund or exchange any items of swimwear.
- Several types of goods are exempt from being returned such as Gift Cards/Vouchers.
- To complete your return, we require a receipt or proof of purchase.
- This does not effect your statutory rights.
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